How to collect customers’ phone numbers as part of the quiz?
Yes, you can now collect customers phone numbers using the new Input - one line text question type:
As with any new question you add to the quiz, you can reposition it anywhere you like. By default these are required to be completed, however you can make this optional.
It's important to note that we are currently working on developing a specialized telephone number capture field. Until this new feature is launched, there are some limitations to be aware of:
- There is no built-in validation for the format of telephone numbers entered.
- Customers can enter any combination of numbers they wish, including non-standard formats like 00000000000.
- The system cannot automatically detect or prevent incorrect or fictitious phone number entries.
We recommend informing your customers about the expected format for phone numbers to encourage accurate input. Once our dedicated phone number field is released, it will include proper validation and formatting features to ensure more reliable data collection.